Operational Assessment

An Operational Assessment is an efficient way to identify your company's strengths and weaknesses through a comprehensive review of your operations. The assessment gathers information about many different areas and aspects of your company, and then pinpoints areas for improvement and opportunities to capitalize on. Most important, the assessment allows you to "see the big picture" and then put priorities in perspective. With an Operational Assessment, you use time and money cost-effectively as you plan for and implement changes in your company. TDO is committed to assisting local companies with business growth, innovation and industrial effectiveness strategies. We can help you develop long-term, profitable solutions.

The TDO Operational Assessment examines critical business and manufacturing processes, company policies, structure, culture and key metrics and performances through careful examination of the following organizational areas:

  • General Management
  • Production
  • Human Resources
  • Sales & Marketing
  • Information Systems
  • Engineering & R&D – innovation and new product development
  • Quality
  • Finance & Accounting
  • Energy Efficiency
  • Environmental sustainability of products and processes

The assessment identifies:

  • Areas Performing Well
  • Processes Needing Improvement
  • Recommended Courses of Action
  • Roadmap for Improvement

The process includes:

  • Interviews
  • Employee Surveys
  • Observations
  • Review of Shelf Data
  • Final report and presentation to management and employees

A trained team from TDO contracts with you to complete an assessment of your company's operations. This team has broad experience in manufacturing, marketing, management, HR, new product development and finance and brings a fresh, unbiased perspective to the business that will help identify areas where there are opportunities to grow and to improve quality, productivity, profitability, and overall competitiveness.

At the conclusion of the Operational Assessment you will receive a detailed final report including recommendations for improvement. This Operational Assessment may qualify your organization for funding through the Empire State Development Corporations Industrial Effectiveness Program (IEP). Together with your company, TDO will implement measurable solutions to strengthen your business.


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This printout was brought to you by the Central New York Technology Development Organization.